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Dear clients of the Union Cooperative Insurance Company,
In the interest of our company to follow up on the developments regarding the means of assisting with vehicle claims, and to facilitate the means to our valued people, the methods used to report on vehicle claims have been updated (click here).
Dear valued customers,
In the interest of Al-Etihad Cooperative Insurance Company to protect its valued customers and in compliance with the precautionary measures issued by the Ministry of Health and the Saudi Arabian Monetary Agency, we regret to inform you about the closure of all points of sale spread in the kingdom. You can contact them with regards to medical and motor insurance, via e-mail or mobile according to the sites mentioned here.
You can also contact the e-mail below regarding everything related to other general insurance products for all regions of the kingdom.
Moreover, Al-Etihad Cooperative Insurance Company confirms the continuity of customer service, in case you have any questions, you can contact our Customer Care Department directly on 920006262 or 8003040110, or through Live Chat on the company’s website or through Twitter on the company's account @TUCICustomerSer or by WhatsApp, on number +966581560100.
The General Secretariat of the insurance disputes is pleased to announce the launch of applying for amicable reconciliation in Insurance Disputes through the website of the Secretariat, which is one of the alternative dispute resolution for insurance disputes, this aims to enable the parties of an insurance disputes to reach to a satisfactory settlement of insurance disputes In accordance with the regulations and procedures governing the reconciliation approved by the decision of His Excellency the Minister of Finance No. (9520) dated (03/11/1439 H).
General Secretariat website
How to report a claim?
You no longer need to come to the Al-Etihad Co-operative Insurance Co. office to report a claim. You simply have to call the TUCI Motor Claims number 966138165555 to open your claim.
Registration in VAT for establishments whose annual revenues range from 375,000 riyals to one million riyals ending on 20 December 2018, for more information please visit our website at VAT.GOV.SA.
The Directorate General of Passports has launched the awareness campaign to preserve the Saudi passport (your passport, your identity) which aims to educate citizens about the importance of preserving the Saudi passport from loss and neglect.
What is the Financial Inclusion ?
Is the availability of financial services "savings accounts, current accounts, insurance, finance and credit, etc." for different categories of society,
whether institutions or individuals, and work to enable these groups to use these services, provided that financial services at the appropriate
quality and reasonable prices from Through official channels of the formal financial system.
In this occasion “Arab Financial Inclusion Day” which held in 27th of April of each year, we would take this opportunity to introduce insurance services and benefits.
for more information please click here
This is to bring to your notice that vehicles uploaded with Custom and Sequence are not automatically updated with plate.
We recommend to carry strongly to all the insurance companies to notify their insured to carry an electronic or physical policy document to avoid any problems at the time of accident investigation by Najm.
In line with recent Royal Decrees, and because we believe in the importance of the economic reforms for the Kingdom of Saudi Arabia,
and our commitment to back up and stand by our employees, we are pleased to announce that Al-Etihad Co-operative Insurance Co. has decided to pay a cost-of-living
allowance of 10% of basic salary to all Al-Etihad Co-operative Insurance Co. staff whom their gross salaries are less than SAR 10,000 starting 01/01/2018 and for 12 months.
Motor certificate printout facility in Al-Etihad website under E-Services menu please click here